When First-Class Goes Down, Everyone Suffers

They say a rising tide lifts all boats. The same might be said for many things in life. When standards are raised high, everyone benefits. The contrary is also true: Lower standards pull everyone down. A curious example of this doctrine is the sorry state of domestic air travel these days. Traveling by plane isn’t … Read more

Three Reasons Why Self-Service Can Harm an Economy and Human Relationships

Return to Order The Decline of Social Involvement in America

Self-service is often presented as the best of all buying options because it allows individuals to get the exact product they want quickly without interference from others. This increasingly means interfacing with some kind of efficient machine. People think that by making purchases “easier,” the buying experience is enriched. However, there is another side to … Read more